Revenue
Answers every call in under a second. Qualifies. Books. Transfers. Your agents only touch calls that are ready to close.
Mortgage Insurance
10,000 mailers sent. 3,000 calls received. 700 appointments booked. Every caller answered in under a second. The full qualification — state, coverage eligibility, health status — done in under four minutes, then warm-transferred to the agent. Offshore was converting 1 in 9. The hotline converted 1 in 4.
1 in 4
calls becomes a booked appointment.
More than 2× the conversion rate of offshore call centers on the same inbound volume.
— Mortgage leads business, 2024
Performance
< 1s
Time to Answer
No hold, no queue, no rings
Unlimited
Concurrent Calls
No capacity ceiling at any volume
10+ min
Call Duration
Sustains long, complex conversations from start to finish
< 500ms
Response Latency
Conversational cadence, not robotic pauses
Capabilities
When 3,000 responses hit the same day, every caller reaches a live conversation in under a second. No busy signals. No overflow routing. No capacity planning.
Runs the full qualification. State. Age. Health status. Income. Credit range. Takes however long it needs to take — up to ten minutes — and never gets tired of asking.
When a caller qualifies, the hotline books the appointment on the spot and warm-transfers to the licensed agent. The agent picks up a qualified caller, not a name on a list.
Names. Dates of birth. ZIP codes. Policy numbers. Income ranges. Everything captured, structured, and in your CRM before the call ends.
Every call logged. Qualified leads pushed to Salesforce, HubSpot, or any CRM. Unqualified calls handled and recorded.
Every conversation recorded and transcribed. Full audit trail. Built for mortgage, insurance, and legal — industries where you need to prove what was said.
Industries
Use Cases
Auto Loans
Callers respond to a mailer offering pre-approval. The hotline captures income, employment status, and credit range. Qualified buyers get scheduled with a loan officer. Unqualified leads are handled gracefully with a soft close.
Solar Energy
Homeowners call the number on the door hanger. The hotline checks roof ownership, monthly utility bill, and approximate credit. Qualified installs are booked on the spot. Sales reps arrive to confirmed appointments, not cold prospects.
Your Campaign
Call the concierge. Describe your campaign — the product, the volume, the qualification logic. We'll scope it and start building it on the call.
Custom Development
Your qualification logic, your compliance requirements, your caller routing. Call the concierge and describe it. We'll scope it and start building on the call.